Terms & Conditions

TERMS & CONDITIONS

Please review the following terms and policies carefully as they are the terms of sale that govern your purchases at TopMiniPC.com (hereinafter known as TOPMINIPC). They set out your rights and obligations with respect to your purchases, including important limitations and exclusions. Your placement of an order at TOPMINIPC constitutes your agreement that these policies apply to the order, so be certain you understand them prior to placing your order.

Terms of Use Agreement 

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. 

This Terms of Use Agreement (the "Agreement") describes the terms and conditions applicable to your use of the TopMiniPC.com web site which is identified by the uniform resource locator www.TopMiniPC.com (the"Site"). This Agreement is entered into between you as the user of the Site (the "User") and the owner of the Site ("TopMiniPC.com").

1. Application and Acceptance of Terms and Conditions. 

1.1 For purposes of this Agreement, a "User" is any person who accesses the Site for whatever purpose, regardless of whether said User has registered on the Site as a registered User or whether said User is a paying customer for a specific service provided by TopMiniPC.com or any of its affiliates. A User includes the person using this Site and any legal entity which may be represented by such person under actual or apparent authority.

1.2 By accessing or using the Site, you hereby agree to accept the terms and conditions set forth in this Agreement as a User. You shall be bound by the terms and conditions of this Agreement with respect to your access or use of this Site and any further upgrade, modification, addition or change to this Site. If you do not accept all of the terms and conditions of this Agreement, please do not use this Site.

1.3 TopMiniPC.com may amend this Agreement at any time by posting the amended and restated Agreement on the Site. The amended and restated Agreement shall be effective immediately upon posting. Posting by TopMiniPC.com of the amended and restated Agreement and your continued use of the Site shall be deemed to be acceptance of the amended terms. This Agreement may not otherwise be modified, except in writing by an authorized officer of TopMiniPC.com.

1.4 When you visit TopMiniPC.com or send customer requests (Customer Service Express Tickets) to TopMiniPC.com, you are communicating with TopMiniPC.com electronically. You consent to receive communications from TopMiniPC.com electronically. TopMiniPC.com will communicate with you by e-mail or by posting notices on this site.

2. Users Generally. 

2.1 Users may use this Site solely for their own personal or internal purposes. Each User agrees that it shall not copy, reproduce or download any information, text, images, video clips, directories, files, databases or listings available on or through the Site (the "TopMiniPC.com Content") for the purpose of re-selling or re-distributing the TopMiniPC.com Content, mass mailing (via emails, wireless text messages, physical mail or otherwise), operating a business that competes with TopMiniPC.com, or otherwise commercially exploiting the TopMiniPC.com Content. Systematic retrieval of TopMiniPC.com Content from this Site to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual processes) without written permission from TopMiniPC.com is prohibited. In addition, use of the content or materials for any purpose not expressly permitted in this Agreement is prohibited.

2.2 Some of the TopMiniPC.com Content displayed on this Site is provided or posted by third parties ("Third Party Content"). TopMiniPC.com is not the author of Third-Party Content, whether contributed by anonymous users or registered users. Any Third Party Content is the sole responsibility of the party who provided the content. TopMiniPC.com is not responsible for the accuracy, propriety, lawfulness or truthfulness of any Third Party Content, and shall not be liable to any User in connection with such User's reliance of such Third Party Content. In addition, TopMiniPC.com is not responsible for the conduct of any User's activities on the Site, and shall not be liable to any person in connection with any damage suffered by any person as a result of such User's conduct.

2.3 TopMiniPC.com may allow Users access to content, products or services offered by third parties through hyperlinks (in the form of word link, banners, channels or otherwise) to such Third Party's web site. You are cautioned to read such sites' terms and conditions and/or privacy policies before using such sites in order to be aware of the terms and conditions of your use of such sites. User acknowledges that TopMiniPC.com has no control over such third party's web site, does not monitor such sites, and TopMiniPC.com shall not be responsible or liable to anyone for such web site, or any content, products or services made available on such a website.

2.4 TopMiniPC.com reserves the right to limit, deny or create different access to the Site and its features with respect to different Users, or to change any of the features or introduce new features without prior notice. Each User acknowledges that inability to use the Site wholly or partially for whatever reason may have adverse effects on its business. Each User hereby agrees that in no event shall TopMiniPC.com be liable to the User or any third parties for any inability to use the Site (whether due to disruption, limited access, changes to or termination of any features on the Site or otherwise), any delays, inaccuracies, errors or omissions with respect to any communications or transmission, or any damage (direct, indirect, consequential or otherwise) arising from the use of or inability to use the Site or any of its features.

2.5 No User shall undertake any scheme to undermine the integrity of the computer systems or networks used by TopMiniPC.com and/or any other User and no User shall attempt to gain unauthorized access to such computer systems or networks.

2.6 We urge that you read TopMiniPC.com's Privacy Policy which governs the protection and use of each User's information in the possession of TopMiniPC.com and/or its affiliates. Each User hereby accepts the Privacy Policy and any updates and amendments thereto. Each User acknowledges that TopMiniPC.com may change the Privacy Policy from time to time provided that TopMiniPC.com shall make available the updated version of the Privacy Policy on the Site at all times. Your continuation of use of the Site shall be deemed to be your acceptance of the Privacy Policy which is then displayed on the Site at the time of such use.

2.7 As a condition of your access to and use of TopMiniPC.com, you agree that you will not use the TopMiniPC.com service to infringe the intellectual property rights or other legitimate rights of others in any way. TopMiniPC.com and/or its affiliates will in appropriate circumstances terminate the accounts of Users who are repeat infringers of the copyrights, or other intellectual property rights, or other legitimate rights of others. In addition, TopMiniPC.com and/or its affiliates reserves the right to terminate the account of a user upon any single infringement of the rights of others in conjunction with use of the TopMiniPC.com service, or if TopMiniPC.com believes that User's conduct is harmful to the interests of TopMiniPC.com, its affiliates, or other users, or for any other reason in TopMiniPC.com's sole discretion, with or without cause.

3. Registered Users 

3.1 Each User who has completed and submitted a registration form either online on the Site or offline by giving its information (such as name, address, telephone and fax number, email address, details of its business, etc.) to TopMiniPC.com or another TopMiniPC.com group company providing the relevant specific services is a registered user of the Site (a "Registered User"). An account ("Account") will be established for each Registered User and each Registered User will be assigned a user alias ("User ID") and password ("Password") for log-in access to its own Account.

3.2 If the Registered User is a business entity, you represent that (a) you have the authority to bind the entity to this Agreement; (b) the address you use when registering is the principal place of business of such business entity; and (c) all other information submitted to TopMiniPC.com and its affiliates during the registration process is true, accurate, current and complete. For purposes of this provision, a branch or representative office will not be considered a separate entity and its principal place of business will be deemed to be that of its head office.

3.3 By becoming a Registered User, you consent to the inclusion of your personal data in our Buyer Database. TOPMINIPC may send emails to you or contact you otherwise through your personal data with whatever information TOPMINIPC would like to convey to you.

3.4 TopMiniPC.com or its affiliates may suspend or terminate a Registered User's Account at any time by giving no less than 24-hour notice to the Registered User; provided however, that notice is not required for such termination if (a) in TopMiniPC.com's determination, there is any breach of the provisions of this Agreement by the Registered User, or (b) TopMiniPC.com has reasonable grounds to suspect that any information provided by a Registered User is untrue, inaccurate or is not current or complete, or (c) TopMiniPC.com believes that the Registered User's actions may cause financial loss or legal liability to such Registered User.

3.5 A Registered User may not sell, attempt to sell, offer to sell, give, assign or otherwise transfer an Account, User ID or Password to a third party without the prior written consent of TopMiniPC.com. TopMiniPC.com may suspend or terminate the Account of a Registered User or the transferee of a Registered User in the event of a sale, offer to sell, gift, assignment or transfer in violation of this Section.

3.6 Notwithstanding Section 3.1 above, TopMiniPC.com may refuse registration and deny the issuance of an Account and associated User ID and Password to any User for whatever reason.

4. Intellectual Property Rights (IPR) Protection Policy 

4.1 TopMiniPC.com respects the intellectual property rights of others, and we expect our users to do the same. Unauthorized use of another party's materials and trademarks are dealt with severely on our website.

4.2 TOPMINIPC will request each seller to ensure that listing of counterfeits, non-licensed replicas, or unauthorized products such as counterfeit designer garment, watches, handbags, sunglasses or other accessories is strictly prohibited on TopMiniPC.com, and no products can be displayed on TopMiniPC.com without the explicit permission from the intellectual property right holder. Branded products are permitted to be displayed on TopMiniPC.com if a certificate of authorization has been issued by the brand owner.

4.3 Repeat violations of our IPR policy may result in a range of actions, including Removal of listing(s). The following actions are used as a deterrent against infringement of IPR:

  • Voluntary review and removal of listings that appear to offer counterfeit, non-licensed replicas or unauthorized items
  • Prompt removal of listing(s) when an intellectual property infringement claim is filed by the trademark holder against any seller who are the suppliers of such listed products;
  • Written notification with appropriate reason(s) given to sellers who have their product(s) removed on TopMiniPC.com for suspicion of infringing the IPR of others
  • Written notification to sellers whose products are claimed to infringe on other's IPR. Parties involved will have equal opportunities to respond to such charges.
  • Termination, when appropriate, of the listings of the sellers who are repeat offenders

We request those who assert claims of infringement to stand behind their claims. By submitting a report of alleged infringement to TopMiniPC.com, you agree to indemnify TopMiniPC.com against claims or damages arising from the removal of the listing.

5. Limitation of Liability

5.1 To the maximum extent permitted by law, the features and services on the site are provided on an "as is" and "as available" basis, and TopMiniPC.com hereby expressly disclaims any and all warranties, express or implied, including but not limited to any warranties of condition, quality, durability, performance, accuracy, reliability, merchantability or fitness for a particular purpose. All such warranties, representations, conditions, undertakings and terms are hereby excluded.

5.2 TO THE MAXIMUM EXTENT PERMITTED BY LAW, TOPMINIPC.COM MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE VALIDITY, ACCURACY, CORRECTNESS, RELIABILITY, QUALITY, STABILITY, COMPLETENESS OR CURRENTNESS OF ANY INFORMATION PROVIDED ON OR THROUGH THE SITE, TOPMINIPC.COM DOES NOT REPRESENT OR WARRANTY THAT THE MANUFACTURE, IMPORTATION, EXPORT, DISTRIBUTION, OFFER, DISPLAY, PURCHASE, SALE AND/OR USE OF PRODUCTS OR SERVICES OFFERED OR DISPLAYED ON THE SITE DOES NOT VIOLATE ANY THIRD PARTY RIGHTS; AND TOPMINIPC.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND CONCERNING ANY PRODUCT OR SERVICE OFFERED OR DISPLAYED ON THE SITE.

5.3 Any material downloaded or otherwise obtained through the Site is done at each User's sole discretion and risk and each User is solely responsible for any damage to its computer system or loss of data that results from the download of any such material. No advice or information, whether oral or written, obtained by any User from TopMiniPC.com or through or from the Site shall create any warranty not expressly stated herein.

5.4 Under no circumstances shall TopMiniPC.com be held liable for any delay or failure or disruption of the content or services delivered through the Site resulting directly or indirectly from acts of nature, forces or causes beyond its reasonable control, including without limitation, Internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, flood, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals or non-performance of third parties.

5.5 Each User hereby agrees to indemnify and save TopMiniPC.com, its affiliates, directors, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise from such User's use of the Site (including but not limited to the display of such User's information on the Site) or from its breach of any of the terms and conditions of this Agreement. Each User hereby further agrees to indemnify and save TopMiniPC.com, its affiliates, directors, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise from User's breach of any representations and warranties made by User to TopMiniPC.com. Each User hereby further agrees to indemnify and save TopMiniPC.com, its affiliates, directors, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise, directly or indirectly, as a result of any claims asserted by Third Party Rights claimants or other third parties relating to products offered or displayed on the Site. Each User hereby further agrees that TopMiniPC.com is not responsible and shall have no liability to it, for any material posted by others; including defamatory, offensive or illicit material and that the risk of damages from such material rests entirely with each User. TopMiniPC.com reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with TopMiniPC.com in asserting any available defenses.

5.6 TopMiniPC.com shall not be liable for any special, direct, indirect, punitive, incidental or consequential damages or any damages whatsoever (including but not limited to damages for loss of profits or savings, business interruption, loss of information), whether in contract, negligence, tort or otherwise or any other damages resulting from any of the following:

  • the use or the inability to use the Site;
  • any defect in goods, samples, data, information or services purchased or obtained from a User or a third-party service provider through the Site;
  • violation of Third Party Rights or claims or demands that Users' manufacture, importation, export, distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on the Site may violate or may be asserted to violate Third Party Rights; or claims by any party that they are entitled to defense or indemnification in relation to assertions of rights, demands or claims by Third Party Rights claimants;
  • unauthorized access by third parties to data or private information of any User;
  • statements or conduct of any User of the Site; or
  • any matters relating to Premium Services however arising, including negligence.
6. Intellectual Property Rights 

6.1 TopMiniPC.com is the sole owner or lawful licensee of all the rights to the Site and the TOPMINIPC Content. The Site and TopMiniPC.com Content embody trade secrets and intellectual property rights protected under worldwide copyright and other laws. All title, ownership and intellectual property rights in the Site and TopMiniPC.com Content shall remain with TopMiniPC.com, its affiliates or licensors of the TopMiniPC.com Content, as the case may be. All rights not otherwise claimed under this Agreement or by TopMiniPC.com are hereby reserved.

6.2 "TOPMINIPC", "TOPMINIPC.COM" and related icons and logos are registered trademarks or trademarks or service marks of TopMiniPC.com, in various jurisdictions and are protected under applicable copyright, trademark and other proprietary rights laws. The unauthorized copying, modification, use or publication of these marks is strictly prohibited.

7. General 

7.1 This Agreement and the Privacy Policy constitute the entire agreement between the User and TopMiniPC.com with respect to and governs the use of the Site, superseding any prior written or oral agreements in relation to the same subject matter herein.

7.2 If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.

7.3 Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.

7.4 TopMiniPC.com's failure to enforce any right or failure to act with respect to any breach by a User under this Agreement will not waive that right nor waives TopMiniPC.com's right to act with respect with subsequent or similar breaches.

7.5 TopMiniPC.com shall have the right to assign this Agreement (including all of its rights, titles, benefits, interests, and obligations and duties in this Agreement). The User may not assign, in whole or part, this Agreement to any person or entity.

7.6 This Agreement shall be governed by the laws of the Hong Kong Special Administrative Region ("Hong Kong") without regard to its conflict of law provisions. The parties to this Agreement hereby submit to the exclusive jurisdiction of the courts of Hong Kong.

7.7 If there is any conflict between the English version and another language version of this Agreement, the English language version shall prevail.

With millions of Users trading on TopMiniPC.com each day, we expect each and every seller to behave responsibly.

According to the rights asserted, please provide rights proof, such as patent registration certificate, trademark registration certificate and copyright registration certificate, etc. (note: registration certificate of the intellectual property rights should be provided; application advice / acknowledgement is insufficient rights proof)

Individual: ID card, passport and other identification proof documents

If the complainant is not the rights-holder, he must produce authorization or agency certificate duly signed or sealed by the rights-holder.

If you need to send us paper documents, please send the related products and paper documents to the following address:Room NO.404, 4F/L, BlockB,JingyiSci-tech mansion,No.9, the East Big Bell Temple Road,Haidian District, Beijing Municipality,PRC。So that TOPMINIPC can receive and dispose them in time. Please note that this is the only legal address on TopMiniPC.com that deals with product infringement.

5. Limitation of Liability 

5.7 Notwithstanding any of the foregoing provisions, the aggregate liability of TopMiniPC.com, its employees, agents, affiliates, representatives or anyone acting on its behalf with respect to each User for all claims arising from the use of the Site or the TopMiniPC.com service shall be limited to the greater of (a) the amount of fees the User pays to TopMiniPC.com or its affiliates in the 12 months period prior to the action giving rise to liability and (b) HK$100. The preceding sentence shall not preclude the requirement by the User to prove actual damages. All claims arising from the use of the Site or the TopMiniPC.com service must be filed within one (1) year from the date the cause of action arose.


Return Policy

Please review these policies carefully as they are the terms of sale that govern your purchases at TOPMINIPC.com (hereinafter known as TOPMINIPC). They set out your rights and obligations with respect to your purchases, including important limitations and exclusions. Your placement of an order at TOPMINIPC constitutes your agreement that these policies apply to the order, so be certain you understand them before you place your order.

Return DOA (Dead on Arrival) Item 

Any products , dead on arrival (incorrect usage excluded) within 5 days after delivery or 30 days after shipment if the delivery date is not traceable (The order shipment date and order notification are provided to you by email). [*]

In this case, please kindly provide us with proof as below:
The photos of original TOPMINIPC package with front and back sides
The photos or video of the defective item(s)
The photos, video or screenshot showing the malfunction of the defective item(s)
In a DOA Situation: a reimbursement for return shipping fees is available, provided that:
Return the item(s) by ordinary mail (the least expensive way) with tracking number to hystou return office. Please be sure to keep the shipping receipt with you after return. We will process for you upon receiving the screen shot of your receipt.
The return shipping fee is less than $30 (USD), we will cover the actual postage (according to the receipt you provided). If the return shipping fee exceeds the limit above, please contact our CS staff to further confirm it.
Return Defective Item 

We will try our best to make sure the products shipped to our customers are in the best condition. If your product (only for items without Special Warranty terms in the product description and physical damage or incorrect use excluded) turns out to be defective:

Within 90 days (from the date of shipment) [**] 

Policy: Upon being returned, the defective item will be refunded or replaced for free. Return shipping fee reimbursement is 20% of the item's price up to a maximum of $30.

Detail: The products get damaged (physical damages and damages caused by incorrect usage excluded) within 90 days after shipment (The order shipment date and order notification are provided to you by email). Customer may mail the products back to us. Full refund or replacement plus shipping cost reimbursement will be issued to you upon receipt of shipping proof (available tracking number or a screen shot of shipping receipt).

Note for return:

Return the item(s) by ordinary mail (the least expensive way) with tracking number to hystou return office, please be sure to keep the shipping receipt with you after return. We will process for you upon receiving the screen shot of your receipt.

The return shipping fee is less than 20% of the defective item(s) value, and also less than $30(USD). We will cover the actual postage (according to the receipt you provided). If the return shipping fee exceeds the limit above, please contact our CS department for further confirmation.

- After 90 days and within 1 year from shipment

Policy: Upon being returned, the defective item will only be replaced. Return shipping fee will be sole responsibility of customer.

Detail: If the product turns out to be defective after 90 days and within 1 year from shipment, Customer may mail the products back to us. We will repair your defective products freely. Please notice that the return shipping costs will be on your sole responsibility, we will pay all the necessary shipping fees for the replaced products that we ship to you.

- After 1 year and within 3 years from shipment

Policy: Upon being returned, the defective item will be repaired. The shipping cost both ways will be covered by customer.

Detail: Should the item become defective after 1 year from shipment, customers will still be allowed to send the unit back to us y8for repair or replacement. Until the product arrives at our warehouse, the shipping cost both ways have to be covered by the customer. Any cost incurred during the process will be at customer's expense as well.

- After 3 years from shipment

Policy: Refund or replacement for any item will be rejected after the 3 years period has expired.

After returning the defective product, please kindly provide us with proof as below:
Photos of the front and back of the packaging envelope or box
Partial shipment slips (if applicable)
Photo, video, screenshot, or description of the defective item
Photo, video, screenshot, or description of the defect or defective area
All customers should contact us by Customer Service and fill out the return table before returning any item(s)/product(s).

Return Incorrect Item Received 

If the item you received is completely different from the one you ordered, please contact us via our Customer Service and provide us the picture proof of the error.

If return is necessary, replacement plus shipping cost reimbursement will be issued to you on receipt of return proof. Please be sure that the incorrect item you return is in the original package and the merchandise is in the same condition in which it was received.

For the incorrect item, if you are able to find a use of it and prefer to keep it, you may suggest that to us and we will offer you a certain discount for buying it.

After receiving the incorrect product, please kindly provide us with proof as below:
The photos or video of the incorrect item(s)
The photos, video or screen shot showing the malfunction of the defective item(s)
Because different batches of the products are supplied, the item logo or packaging you received may vary from the one displayed on our website. If all the functions and appearance of the product prove to be correct, please understand that this case will not be included in this policy.

Return Unsatisfactory Products 

If you are not happy for any reason with your purchase, then just return it within 10 days of receipt for a full refund or an exchange. If the return is not a result of our error, customers will be required to cover shipping cost both ways. And please make sure the item you send back to us is in the original packaging, and the merchandise is in the same condition.